Privacy Policy

1. Information we collect

Information you give us: when you submit the inspection form or chat with our assistant, we collect the details you provide — typically your name, phone number, property address, a description of your project, and the chat transcript.

Information collected automatically: like most websites, we collect limited technical and usage data (pages viewed, device and browser type, approximate region, and referring links) through analytics and cookies. See our Cookie Policy.

2. How we use your information

We use your information to respond to your request, schedule and perform a free inspection, prepare an estimate, follow up about your project, and improve our website and services.

We do not sell or rent your personal information.

3. How we share information

We share information only with service providers that help us operate — for example, our email provider (Resend) to deliver your request to our team, and our analytics provider to measure site traffic. These providers may only use the information to perform services for us.

We may also disclose information if required by law or to protect our rights, property, or safety.

4. Cookies and analytics

We use cookies and similar technologies for essential site functionality, to remember your language and consent choices, and — with your consent — to measure traffic. You can accept all cookies or keep only essential ones using the banner, and you can change your choice at any time. Details are in our Cookie Policy.

5. Data retention and security

We keep your information only as long as needed to respond to your request and for legitimate business or legal purposes. We use reasonable administrative and technical safeguards to protect it; however, no method of transmission or storage is 100% secure.

6. Your choices and rights

You may opt out of follow-up communications at any time by telling us or replying to any message. Depending on your state of residence, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, email us using the details below.

7. Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect information from them.

8. Contact us and governing law

Questions about this policy? Email info@yellowcreekenterprises.com or call us. Mailing address: [Aaron to provide]. This policy is governed by the laws of the State of North Carolina.